Terms and Conditions
These terms and conditions govern your use of our website. Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.
The term ‘Cutlers’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Cutler Cleaning Supplies Ltd, Clough Bank, Grimshaw Lane, Bollington, Macclesfield, SK10 5NZ. Our company registration number is 1473767. The term ‘you’ refers to the user or viewer of our website.
1. SITE ACCESS
1.1 You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website will only be accessible only if you have registered.]
2. USE OF WEBSITE
2.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
2.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
2.3 Subject to paragraph 2.1, no part of this Website may be reproduced without our prior written permission.
3. SITE UPTIME
3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
3.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.
4. VISITOR CONDUCT
4.2 When using this website you shall not post or send to or from this Website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
4.3 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 4.2.]
5. LINKS TO AND FROM OTHER WEBSITES
5.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.
5.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:
(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;
(b) you do not misrepresent your relationship with us or present any false information about us;
(c) you do not link from a website that is not owned by you; and
(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
5.3 If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
6.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
6.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
TO RETURN OR EXCHANGE AN ITEM
Email firstname.lastname@example.org together with your order number and reason for return or exchange. Carriage costs are the responsibility of the customer. Package the items securely together with the original packing materials
Ship to :
Cutler Cleaning Supplies Limited
It is the customers responsibility to insure the package for return. We cannot be held responsible for items that are shipped back to us, until we have signed for them on receipt.
Returning goods and refunds
If you wish to cancel prior to dispatch you will need to telephone with your name address and product order number. If the product has already been dispatched you must still telephone indicating your intention to return the product. You must then send your goods to the address above.
All goods must be in the same condition that you received them and in their original packaging. When we have received the returned goods the full price of the goods will be refunded to your account as soon as possible and no later than 30 days of receipt of your goods.
Delivery Charge upon Cancellation
You are responsible for the price of delivery and the company will only refund delivery prices in exceptional circumstances or if the goods are defective
Cancellation by us
We reserve the right to cancel your contract in any one of the following instances;
• We have insufficient stock to send your goods and no suitable replacement can be found
• We do not deliver to your area
• One or more items requested by you were listed with an incorrect price or description.
If we cancel your goods for any of the reasons listed above you will be notified by email and a full refund will be credited to your account as soon as possible and no later than 30 days after you have received your order. We are not obliged to offer any compensation where we have to cancel your order for any of the reasons set out above.
8. EXCLUSION OF LIABILITY
7.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.
7.2 Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.
9. GOVERNING JURISDICTION
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
10. OUR DETAILS
Our business’s name is: Cutler Cleaning Supplies Ltd
Our business address is: Clough Bank, Grimshaw Lane, Bollington, Macclesfield, SK10 5NZ
Our Company registration is: 1473767 registered in England
Our VAT registration is: GB 343 6307 68
Our contact details are: 01625 573049